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FAQs
Frequently Asked Questions
Answers to common questions about our services and process.
I already have a website. Can I just get the phone answering or the chatbot?
Yes. The chatbot drops onto your existing website, and the phone answering works on whatever number you already use. Nothing has to be rebuilt.
What happens when the chatbot doesn't know the answer?
It doesn't stall, it answers what it can, keeps the conversation moving toward booking, and if it truly can't help, it takes their details and sends you an email right away instead of leaving them hanging. You answer once, and we add it so it never comes up again.
Does the website help me get more reviews?
Indirectly. The workflow automation is what asks, it texts or emails the customer after the job with a direct link to your Google listing. Reviews are the biggest lever on the map results, and automation helps to ask for them consistently.
What happens when a caller wants a real person?
It calls your cell mid-conversation and gives you a one-sentence summary before connecting you. If you don't pick up after three rings, it comes back on the line and offers to book them in or to take a message, so the caller never gets dumped to voicemail.
What if I want changes after it goes live?
Updates are part of the monthly plan: new photos, price changes, a service you added. You email it to us and we take care of the rest.
What happens to everything if I cancel?
The website, chatbot, and phone agent run on our servers, so they stop when the plan stops, that's why there's no setup fee to lose.